Nobody reads instructions. Not your customers. Not your employees. Not even your kids. Convoy co-founder Dan Lewis learned that the hard way — and it's one of 10 startup lessons he shared at the Seattle AI Startup Summit. My @GeekWire writeup:

https://www.geekwire.com/2026/stop-trying-to-make-people-read-instructions-10-startup-lessons-from-convoy-co-founder-dan-lewis/