“Your tickets are only available in our app.”
This stuff can piss right off.
Just give me the ticket. It’s a QR code.
And you can also bet that their app doesn’t let you save the tickets locally and breaks down as soon as your phone signal gets poor.
I went to a festival last year where the ticket was a seasickness-triggering webpage with a constantly moving background, seemingly intended to prevent screenshotting. It also polled constantly to make sure you were online.
The main venue had terrible mobile signal, so by the time I got there they had completely abandoned the ticket system and switched to using a printed off list of names.
Paddy Duke