Kevin BeaumontProbably going to get a viral blog out of this experience, I'm trying to report a 4tb exposed cloud bucket to a company using their responsible disclosure programme... but they replaced the people with a GenAI ticket system that refuses to discuss the case as it thinks exploring open buckets is unethical and against its rules.
Dave Mc@GossiTheDog I've battled many a helpdesk that's staffed by layers of actual humans that are so glued to the script that they become paralysed if your issue doesn't neatly fit into one of their drop-down boxes.