@billyjoebowers I understand why they do what they do, but I don't understand why they insist on taking it to such extremes and refusing to let us have the tools to bypass that when needed (eg stuff like the quotes, judicial usage of keywords, etc.)

It's one thing to try to "help" users along when they suck at searching, but the end result of what they've done is create a thing that experts can't use to find anything and which is so bad at actually doing searches that even the people who weren't good at it can't really find what they want either.

Basically they took what seemed like a good idea at the time and just went nuts with it, then refused to back down (sunk cost fallacy?)