It's hard to resolve major outages when you rely only on centralized command. Distributed debugging and strong psychological safety empower the right person to fix issues, even if they're outside the war room. Liz Fong-Jones shared a Google Cloud outage story where this happened.

Read, watch, or listen: https://virtualddd.com/facilitating-archdes/psychological-safety-incident-response/
#IncidentResponse #PsychologicalSafety #DevOps