Booking.com under fire as hundreds of complaints lodged with Fair Trading
Booking.com under fire as hundreds of complaints lodged with Fair Trading
Honestly, while Booking.com acted shittily here, I have absolutely no sympathy for anyone who buys a home and does short-term rentals. Every investment vehicle has risks, and this woman copped the short end of the stick when it came to the risk associated with her investment choice. She chose to purchase a basic human need and try to maximise her profit from it at the expense of the average person trying to buy or rent a house and, if she didn’t want the risk of this happening, she should’ve chosen a less risky investment like bonds or a term deposit.
Landlords are bad; fuckwits who own short-stay rentals are far worse. The market distortion they create hurts so many people in so many ways. Frankly, I hope she takes this as a sign she should just sell the property and move on to something else.
You seem to be under the impression that booking.com provides property management services. I’m not aware of them doing any such thing, but if they do them she should absolutely raise a dispute under her contract for those services. A quick scan of their information page for property owners is pretty clear, though, that it’s the property owners’ responsibility to get insurance if they need it (they even have some partner links for insurance providers.)
Using booking.com to advertise and resell her business does not change the fact that managing that business is entirely on her. If she doesn’t want to put in the minimum effort, or expense (e.g. insurance) required, she should get out of the business of property letting.
You can hate booking.com for many reasons, but “not running my spare property as a hotel for me so I can just sit back and count the cash” isn’t really one of them.
Oooh, ok, understood. I was under the impression that folks didn’t like booking here. I personally don’t, for the obvious reasons (1), and so for me personally the moral calculus is easy. But if you’re fully on board with booking as a company, then it makes perfect sense to write what you have.
(1) Primarily offering hotels on occupied land, but also terrible customer service, rent seeking behavior, and of course the usual platform monopoly strategy we also see with Amazon, UberEATS, etc.
Booking dot com aren’t buying homes that families could live in are they? Booking dot com are just facilitating bitch face making money on a human right. Systemic change is required:
The game is rigged but we shouldn’t give a pussy pass to the players just because they can play. They should be shunned and labelled as traitors to society.