Booking.com under fire as hundreds of complaints lodged with Fair Trading

https://lemmus.org/post/21167930

Never use them, or expedia or the others. Book direct always.
I’ve tried, many times. And almost always the hotels own website either didn’t have rooms available or the price was higher. So i stay with booking.com. Luckily never had a problem, and I like to book several free cancellation hotels til I have the travel dates set. But yeah I really wish I could get better prices directly, I even called a hotel in my last trip to japan and they had higher prices