This is a quick thread about the one behaviour that, over and over, has saved me on my rail trips
*** *** ***
Proactively finding the train manager before they find you
*** *** ***
If you *ever* have some sort of grey area or absence of clarity, do this. *Always* do this
Due to the total chaos trying to get to Bourgogne this morning, yesterday I made an error
It was not me, but my partner, who managed to secure literally the last ticket available on the TGV Paris-Montbard
So it is her name on the ticket, not mine
There was no way to change the name, and cancelling the ticket was too risky - because there was no guarantee I would then get the spot freed up
I have seen fines dished out on SNCF trains to people doing this in the past - but when the train manager found *them*
But I proactively went to find them, BEFORE THEY FOUND ME
I had all the documents on my laptop - the ticket, my reduction card, my partner's reduction card (both are the same, so the price she paid would have been the price I would have paid) and explained the situation
Strictly speaking, the train manager said, this is not allowed (and he is correct), but you came and found me and I accept your explanation
Jon Worth
Artha 🐲🏳️⚧️