@jon we built a successful business on the simple act of reminding consumers to write a review
They know how. They know they should. And compliance rate is abisimal.
Yet with simple reminder we got our customers (SMBs) about 4~8 years of reviews in just 6 months.
So 10x jump by just reminding people.
Writing a review for a business isn't integral to using its services. It's truly just a request. And any business that asked its customers to write a review every time they used its service or spoke with its staff would annoy and likely lose customers.
Subscribing, liking, and turning on notifications, just like Mastodon, are integral features of the product. It would be like me asking everyone to like and follow me in every post I make on Mastodon.
The squeeze isn't worth forcing a bad user experience, for the same reason I won't use modal popups to get an extra percentage of email subscribers.
I also refuse to do that "link in comment" thing on LinkedIn and other social networks, simply because the data says I should. It's a terrible user experience.
That said, it probably does work, but to my own demise, I refuse to produce experiences for others that I wouldn't want for myself for the sole purpose of growth at all costs.
@jon I think "link in comment" is really good because it's suggesting an influencer making money on conversion and I can safely ignore the entire post :)
Too often that influenced content is subtly deceptive, so I find it helpful to have a warning sign
But again I don't have a problem with "like & subscribe" because that's how they get paid barely enough to make the content I enjoy, I think that's fair trade
And I don't mind when I get a follow up email asking me to leave a review
Jon Henshaw
Assaf 🌴