@neil are you aware of any laws new or existing that makes using your home address for running a single person company, a business address for service providers like electricty/gas etc.? Octopus is refusing to accept my home address for Heatpump installation!
@piofthings No, I am not aware of any laws relating to this. It sounds to me as if the address is both a personal address and a business address.
Perhaps drop Octopus's privacy team a line, and see if they can help unpick it?