90% of my interactions with government and business entities go like this.

THEM: "You did not follow the rules. Please start the process over from the very beginning and -- "

ME: "No, fuck you. Your rules are stupid but I already followed them. Here is the proof."

THEM: "Oh. Okay. Here you go."

@gwynnion reminded of that day I complained to the bank about the fees on my no-fee account. "We sent you a notice" they claimed. "I didn't get it" I replied, and obviously I didn't approve it either. "You didn't need to approve, we were just notifying you but you did get it."
Me: "Did you send it by registered mail requiring me to sign for receipt?"
Them: "No, why would that matter?"
Me: "Then you really don't know I got it."
Sigh. Good luck out there everyone. Stay sane.