@autonomic
I don't want to be rude, but I'd say that you could greatly improve your marketing. My experience after working a lot in cooperative is that customers really don't care about your company's structure as long as you deliver.
And I'm not surprised that big leads didn't want to work with you as you clearly state on your website that your answer time is actually a week?!?
There are a lot of agencies who have a much smaller team and yet give a much better impression.

@samuelFRDE Nono thanks for the feedback, it's also welcome.

We truly do need to improve our marketing.

We also need to be ourselves, can't pretend to be something we're not or give guarantees that we can't keep.

But we do need to be more positive leaning for sure!