Cory Doctorow2d ago

Hey, EU-savvy friends. Vueling lost my baggage on a recent trip. I'm trying to file a claim with them, but the only path to do so is via their chatbot, which only produces this error:

> Sorry, this page doesn't exist. You can access all our Virtual Assistants on our Customer Services Centre

How do I open a complaint with the EC about this?

Show threadTonanio 🇪🇺 🇵🇹 🇺🇦 🇵🇱

@pluralistic
You're welcome :)

https://help.vueling.com/hc/en-gb/articles/19916107516177-Contact-All-our-phone-numbers

Contact - All our phone numbers

Remember, you can also do the following things directly on our chats:• Check the status of a claim or an ongoing case.• Manage incidents or check information related to damaged or lost luggage. • R...

Vueling help
Mar 26 at 5:55amWeb
Show threadThijs2d ago
@tonanio @pluralistic lol what is "Holland" and is that supposed to be a Dutch phone number? 🥴
Show threadStephan Eggermont2d ago
@thijs @tonanio @pluralistic that is 9 out of the 10 needed digits. It should be +31-208081295 then if it is in Amsterdam