Crafting quality documentation requires enormous time and energy. Yet, product users often find it faster and easier to query robots than to navigate a documentation site.

This talk, “𝗛𝗼𝘄 𝘁𝗼 𝗪𝗶𝗻 𝗗𝗼𝗰𝘀 𝗮𝗻𝗱 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲 𝗥𝗼𝗯𝗼𝘁𝘀: 𝗜𝗺𝗽𝗿𝗼𝘃𝗶𝗻𝗴 𝗥𝗼𝗯𝗼𝘁 𝗔𝗰𝗰𝘂𝗿𝗮𝗰𝘆 𝗧𝗵𝗿𝗼𝘂𝗴𝗵 𝗕𝗲𝘁𝘁𝗲𝗿 𝗗𝗼𝗰𝘀” by Sarah Lin will help you understand the difference between content designed solely for human consumption and content suited for both human and AI consumption.