i promise to give you up, let you down, run around or desert you only within the SLA

@davidgerard

Tired: downtime.
Wired: increased error rates and degraded service*.

*SLA not applicable.

@davidgerard "I promise to run around no more than 5 minutes per month. What? I'm promising 4 nines availability, you can't find a better boyfriend at this price!"
@heptapodEnthusiast "SLA violation? Here's your £10 Amazon gift voucher as compensation"