Mastodawn

RE: https://mastodon.social/@jagsworkshop/116288326042688247

The first rule of Apple support: Apple will never call you first.

Also: Use a password manager. If you inadvertently click a link that asks for your login credentials, and your password manager doesn’t fill them in, *proceed with caution*. It's not foolproof, but it’s a good backstop against fraudulent domains.

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Timothy Perfitt 1d ago

@JasonAnthonyGuy i have gotten unexpected calls from apple's developer relations, apple's business manager team, apple retail business and executive relations. i have also gotten calls from friend of friends at apple. i always have something in flight so not sure if i could tell what "first" is.

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Jason Anthony Guy 1d ago

@tperfitt Unexpected as in timing, or as in unrelated to something in flight?

(Importantly, I expect none of these calls are asking you to visit or click on a random link?)

What's your validation process when you get those calls?

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Timothy Perfitt

@JasonAnthonyGuy no random links were given to click on. I don't think you can say that you will never get a call from apple that wasn't a callback from a call you made. When you submit an app to the app store, you give your phone number so they can call you. They might send you an email first, but not sure I can depend on the fact that I would have gotten or seen the email.

We have a trust problem and security issues are more social than technical. We are all vulnerable.