Mastodawn

Air Canada is subject to the Official Languages Act.

Air Canada's CEO has lived in Montréal for 20 years.

Air Canada's CEO promised to learn French 5 years ago.

Air Canada's CEO makes over 10 millions CAD every year.

Air Canada's linguistic plan says: "We also promote and advocate for the use of English and French in the workplace.
Our organization has language obligations, and supporting our efforts to be accountable to and meet these obligations are our employees who seize language training opportunities. Air Canada has developed and continues to grow a robust repository of resources and tools to champion language learning for our employees."

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pinhman 14h ago

@stephanie meanwhile on every flight in Canada, there must be at least one attendant that speaks French, (and at least one English) not that language and service is a priority with Air Canada... its profit and shareholders?

But the CEO can't do the work expected of its employees.

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Celeste Ryder 🐾 🐀🏳️‍🌈9h ago

@pinhman @stephanie technically yes, but I’ve been on many flights to and from Montreal where not a single steward could understand me requesting something like a bag of chips

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pinhman 9h ago

@bougiewonderland @stephanie Doesn’t mean you’ll be served by the French speaking attendant. Perhaps the standard is to provide official language in emergency situations.

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Celeste Ryder 🐾 🐀🏳️‍🌈

@pinhman @stephanie of course, but “un sac de chips” is not a complicated phrase, being so close to English, and it’s hardly an unusual one in their job, so even someone with no knowledge should be able to figure it out without the customer being the one having to adapt. Heck, they could even ask for help from another attendant if they feel so confused by that request!