New blogpost:

"What number of UK users constitutes a 'significant number' for the purposes of the Online Safety Act 2023?"

tl;dr: Ofcom seems to regard a service as having a “significant” number of UK users if it has more than 855 monthly active users and fewer than 50,000 monthly active users, but exactly where the boundary is remains unclear.

https://decoded.legal/blog/2026/03/what-number-of-uk-users-constitutes-a-significant-number-for-the-purposes-of-the-online-safety-act-2023/

#OnlineSafetyAct #blog

What number of UK users constitutes a 'significant number' for the purposes of the Online Safety Act 2023?

Ofcom seems to regard a service as having a significant number of UK users if it has more than 855 monthly active users and fewer than 50,000 monthly active users, but exactly where the boundary is remains unclear.

@neil What is a monthly active user? Someone visiting a web site (no auth or tracking to identify they are a user from click to click)?

Or is a user somehow authenticated?

@neil fyi, the bullet points seem to have gone wonky. on my firefox browser they're shown inline in one big paragraph instead of starting new lines

@dan

Thanks - yes, rebuilding to fix that.

@neil "What number of UK users constitutes a 'significant number' for the purposes of the Online Safety Act 2023?" - as usual, Ofcom is as clear as mud! 😒