Jason LefkowitzImagine how much happier you’d be today if you’d never turned it back on
Ben 🏳️⚧️🍉@jalefkowit I briefly did phone support for Packard Bell here in the UK in the early 2000s. We took one to bits in training and I couldn't believe how shoddy they were. The power supplies were well below what I'd expect even at the time. It's a wonder they worked at all.
Michael Weiss@benofbrown @jalefkowit I used to tell people that Packard Bell was inevitably going to go out of business once everyone bought their first computer, because nobody would buy a second one from them.
@mweiss @jalefkowit The craziest thing I remember from that job was the "RPD", residual power drain. If a customer's PC was seemingly dead, no POST, nothing on the screen, we were told to instruct them to disconnect all the cables from the PC and hold the power button down for at least 30 seconds, before plugging the cables back in and turning it on again. When we were told this in training I thought it was complete bullshit, but the number of times I did it on calls and it actually worked blew my mind. I still to this day don't understand how it worked, maybe it was just the process of reseating the cables that fixed it and the 30 seconds was a bit of a white lie to make it seem scientific but yeah, it worked almost every time.