Okay hive mind. Is there anyone here who has successfully contacted #Glidance and received a response? I wrote two months ago and haven't heard a word back. Figured I'd ask you guys while I was waiting on a response to my second inquiry into this matter, sent just today. I pre-ordered a unit and 4-yr sub in July of 2024 and have since both moved and changed my name. Are these people actually responding to inquiries like they claim? I'm rather upset, as it looks like my sighted roommate, who resides in Utah where I used to live, will be receiving my Glide in the mail. I have no way at this point of ensuring that I can get it shipped to my present location in Canada. And due to their refund policy, well... if I can't change my shipping address and have it shipped to where I am, I won't be able to use it for the 30 days their refund policy requires. Soooooo! Thoughts would be most appreciated at this point. I really don't want to have to file a CC dispute at this point, as the few disputes I have had to file have never been successful. Thoughts welcome. Thanks!