The Hope LetterCarl sat across from Jeff, staring at the polished oak desk that reflected both their faces—one composed, the other quietly unraveling.
Jeff leaned back in his chair, fingers steepled, the posture of a man who had rehearsed this moment and found it efficient. “Carl, I’ll get straight to it. We’re restructuring. We’ve implemented a new AI-driven customer support system. It’s… outperforming expectations.”
Read the entire story: https://thehopeletter.substack.com/p/the-ai-lie-that-almost-broke-him
