@manchestereveningnews.co.uk That lobby looks absolutely gorgeous! My husband and I were trying to book a weekend getaway in London for our anniversary next month to visit some Michelin-starred spots. While we were looking up boutique places, I ended up dealing with a nightmare booking glitch and had to track down the Hilton Garden Inn customer service https://hilton-garden-inn.pissedconsumer.com/customer-service.html to cancel our backup reservation. It took forever, but the premium experience is totally worth it.