I am on the phone with TruGreen lawn service and I am 70% sure I'm talking to AI, but when I ask them repeatedly, they say, "No I am not AI, I am in the Caribbean and there is a bit of a lag, so that is what you are noticing."

The "person" keeps using the exact same "Ummm" and "Ahhh" and "I understand" and it is totally AI, right?

But then when I search up "Is TruGreen using AI for customer service?" all I see are multiple AI companies using TruGreen as case studies on their website…