Went on one of my rare octogenarian house calls today. I have gotten smarter and asked about the age of the non-working printer BEFORE I started working on it. Weird fail mode: doesn't work at all except *sometimes* one of the LEDs lights up. I tried plugging it in different places (incl direct to the wall) and could not get more than that. Lady did not, of course, have an extra power cable to try. Forum browsing indicates they can fail like this. Gave her the bad news, paid in cookies.
The worst part of all of this is that she asked me 1. how to dispose of this one (I don't know, look it up maybe?) and 2. what new one to buy.
My advice is always the same but she "needs" color printing and scanning so she's going to buy something that is a pain in the ass and is probably wireless. She does not want to print color stuff at the library.
Can I install it for her when she gets it? Probably yes despite myself.

