Matrix Community Resources

Community-maintained Matrix guides: combat spam, configure rooms, and automate moderation (Mjolnir / Draupnir / Meowlnir). Step-by-step tutorials for admins & moderators. Includes tool links and support rooms.

Best thing would be paying for hosting. That comes with an admin interface and the ability to add bots and bridges. With admin access you have all the power you need

matrix.org/ecosystem/hosting/ has recommended hosting solutions. I can recommend etke.cc/order/

Without admin access, any reports dont go to you but server admins of the public instance and if you’re on matrix.org instance, moderation can take a while. Hence the recommendation. With 800 people, you should be able to get enough donations to pay 40€/month on etke.cc or something else.

Hosting

Matrix, the open protocol for secure decentralised communications

I don’t want to take donations from others and I also don’t really want to pay 40€ a month
Ekte has the Draupnir bot as a $3 add on. It does the job, I only Federated and set the server to public after having the bot. I am paying for the service until I can fully figure out the deployment and then do it on a small cloud provider not in the US. I have run into a few unexpected problems that would have downed a deployment if I was at the helm. I don’t think you can deploy on prem because it has a lot of edge requests for federation. I left it uncached for a week and had 300 000 requests. Remember with discord it is centralized and Discord is covering the cost of voice and video traffic, which it pays for by selling you as the product and Nitro. When you decentralize, everyone now has to handle the cost of traffic separately to build the network. The price of the fully managed server is less than the 4 Nitro subs we were using on the Discord server. I don’t think enough people remember using Vent, Mumble, and Teamspeak at the same time depending on which group of people your were with. Back then we had to pay fot a Teamspeak server, but TS is not Federated and has a lot of friction for new users, that is why Discord did so well.
I already mentioned I have draupnir. Maybe it worked well for you, but I’ve found it annoying and there’s still a lot it can’t do. Its also not all that user friendly. I was trying to see if someone had an alternative. Again, I’m not someone who is that tech saavy and o have has no luck at self hosting, and don’t want to get a provider.