CBC EdmontonCustomers complain about long wait times, multiple calls to resolve issues with Rogers, Telus and Bell
More than a dozen customers told Marketplace they are frustrated with poor customer service they received from Canada’s big three telecoms. Employees at Rogers and Telus said frontline customer service representatives have less incentive to help customers issue credits or lower bills, and said ...
https://www.cbc.ca/news/marketplace/rogers-telus-bell-telecom-customer-service-9.7131890?cmp=rss
More than a dozen customers told Marketplace they are frustrated with poor customer service they received from Canada’s big three telecoms. Employees at Rogers and Telus said frontline customer service representatives have less incentive to help customers issue credits or lower bills, and said ...
https://www.cbc.ca/news/marketplace/rogers-telus-bell-telecom-customer-service-9.7131890?cmp=rss
