It’s funny how really good games somehow never have this problem.

Apparently the Principal Skinner meme is not well know enough still.

Are you high? This is especially prevalent in big releases of objectively good games. Ghosts of Tsushima is woke! Overwatch enshittified! Resident Evil isn’t catering to its core audience because the protagonist isn’t sexy! Kaplan knows what he’s talking about when he pushes back against gamer outrage culture. Tigole Bitties used to be PART of it!

Overwatch did enshittify, tho. Particularly after Kaplan left.

OW is honestly in a pretty good place at the moment as long as you don’t spend money on the super expensive crossovers. They backtracked on the worst changes with OW2, though they still won’t have a good PvE any time soon, if ever.
But about after Kaplan leaving: ABK was pushing to make a sequel and to make the game push monetization harder. Jeff knew that wouldn’t be good for the game and fought against it. He was told straight “If the game doesn’t make X million next quarter, we’re firing 1000 people, and it’ll be your fault.” So he made the correct decision and left. The game continued down that path but the last person you could blame is Kaplan.

I specifically don’t blame Kaplan. He was the dyke holding back the sea of shit Blizzard execs were pushing.