In 2025, we achieved pre-auth RCE against another solution in a ransomware gang favourite category. Today, we finally click publish.

Join us as we walk through a chain of vulnerabilities we identified in BMC’s FootPrints ITSM solution.

Enjoy!

https://labs.watchtowr.com/thanks-itsms-threat-actors-have-never-been-so-organized-bmc-footprints-pre-auth-remote-code-execution-chains/

The Most Organized Threat Actors Use Your ITSM (BMC FootPrints Pre-Auth Remote Code Execution Chains)

SolarWinds. Ivanti. SysAid. ManageEngine. Giants of the KEV world, all of whom have ITSM side-projects. ITSMs, as a group of solutions, have played pivotal roles in numerous ransomware gang campaigns - not only do they represent code running on a system, but they hold a significant amount of sensitive information.

watchTowr Labs