When you contact #Revolut support via in-app messaging, you get through to an LLM chatbot identifying itself as "Chat assistant." If you say "human," it transfers you to what I'm 95% sure is *another* LLM chatbot with a randomly-chosen name and a pre-prompt instruction to insist it is a "live agent" by that name.

Gross.

The "call" option gets you through to a "voice assistant," but at least that one transfers you to an actual living breathing person.

Rethinking my accounts.