It takes engineering hours to remove a feature. Even if few people use it, why go out of your way to remove it? Meta’s hurting its users. And for what? https://www.theverge.com/tech/894752/instagram-end-to-end-encryption
Instagram is getting rid of end-to-end encrypted DMs that ‘very few’ people used

Starting on May 8th, Instagram will no longer offer end-to-end encrypted messages.

The Verge
@mshelton It takes even more engineering hours to support a feature to keep it from decaying with time. I think E2EE should absolutely remain, but removing it could make sense for purely practical reasons.
@GrantJoseph @mshelton Sorry WHAT!??
@hackbyte @mshelton When you keep a feature, you need to support it. Browsers, operating systems, and dependency libraries change with time. This will introduce a maintenance burden to keep the feature working. Instragram itself will also change around the encrypted DMS. It's not like everything is standing still, and all of that is a maintenance burden. And when things break, people file support tickets. Hell, people file support tickets regardless, that someone has to handle.
@GrantJoseph @hackbyte This makes a lot of sense to me. The company is deciding where they will put their resources. Regardless, a company like Meta isn't just doing this for regular old business longevity reasons.
@mshelton Realistically, every random social media service doesn't even need their own DMs. We don't need a so many different messaging services. Especially when a company like Meta has WhatsApp, they should unify it with Facebook, Insta, etc. and just use its infrastructure everywhere. But that's probably not good for social media business/retention. Federation tech could help though, if they're willing.