"Hey, we had feedback that people don't know about <system>, aren't sure what it's capable of, or which team to contact for help."

"Don't know why, we had two info sessions a year and a half ago so they should know this stuff."

"So where can they go to learn about it?"

"<System> has its own training site, they can just go there."

- Actual conversation I just had with colleagues who completely missed the point.