In the Klemko article, I agree with some aspects, like the training. It is important that people are trained for these positions. Although with that, you have to be prepared at all times. Approach the situation in the best possible way, but always be prepared for everything that could possibly happen when being on a call. Been able to play both sides and determine the best way you would respond. #so345
@beachgirl2025 I agree with you here! I think the training is very much needed and that they need to be trained well, but I also feel like anything could happen while out on a call. I feel they definitely need to be on both sides and not take one over the over. This would cause discrimination and a not so fair experience for anyone! #so345