Widespread chatbots are perhaps the ultimate expression of the ruling class to prevent the plebs from waking up.

A holodeck for the mind, holding you captive.

A Matrix pod to keep you subdued.

@thomasfuchs it's also for avoiding getting in contact with reality. Very convenient to never hear from your customers complaints again. They argue with the chatbots which throw text-block-garbage back at them. End of story.
@thomasfuchs And able to keep push its thumb down on moving your opinions in a desired direction