BSidesLuxembourgDoes anyone have a decent way to integrate card payment/Apple Pay/Google Pay with Pretix?
We're using Mollie now, but it looks like they're taking 24% of every transaction.
cc to @pretix
pretix@BSidesLuxembourg How do you end up at 24%? :o
@BSidesLuxembourg This is way to excessive for the fees, yes. Through our partner pricing with Mollie, you should be charged 1,3%-2,9% + 0,16€ on a credit card transaction, depending on what kind of card it is and where it is from.
Have you received any emails from Mollie that say that they consider you high risk and e.g. keep 20% for 6 months to fund any refunds if the event is canceled you go bankrupt? That would explain the "slightly over 20%" and can happen with any payment provider.
@BSidesLuxembourg In that case, you would receive another 20% on the money, just … later, which is unfortunate, but their right to protect their risk.
If this is not the case, please reach out to us via email so we can check beck with our contacts at Mollie.
@pretix No such emails have been received, their chat bot indicates that these are fees they keep for themselves, human support kept closing the chats, reaching out via email now.