@[email protected]Sadly, we learn this the hard way 😩
No matter how good the company is — it's you who would be left in the lurch. As much as I like Ableton, even with they it turned out no different.
I am Live user since version 4 — first it was Lite version that came with some music making equipment, but with version 7 I got Suite — the most complete edition, the is a box on my shelf. Since then I've been upgrading it, not with every version, but every once in a while — no problem there at all. But now I have an old PowerMac G5 and I actually want to use that old version — I should be able to, I have the hardware and I own the software, right?
Wrong! Okay, Mac OS X 10.4 is old, it doesn't support newer TLS version and all the certificated in the built-in store expired, so automatic activation doesn't work — not much of a surprise, but there is always a web form you could use even when the machine is not connected to the Internet, right? Wrong again 😂
Okay, you can't get a modern browser to work in this old OS, but you can enter the hardware code on another machine and type in the response — this way I managed to activate Live itself, the main software — but not the optional instruments, the form simply doesn't accept this codes. Okay, the form has a field for product ID, you can't just change it to random value, but I can see this parameter in web development tools. But I simply don't know the IDs for the addons.
I've been exchanging emails with their support team for over a month and… there is simply no one there who remembers how this activation is supposed to work. Okay, I suppose people who want to activate product from years ago do not contact them often, but I should be able to activate it — I own the right to use the product. So I've given up — my best change is finding it a cracked version on some P2P website. Which is truly sad, support the developers they said… 😢
bazkie 👩🏼💻 bitplanes 🎵
m0xEE