“I understand design to be the process of deciding what is to be made, and planning its making. This definition focuses on the materiality of design. Designers' special expertise is to care about, and so pay attention to, the material quality of our societies. There are obviously non-material outcomes from designing, but what is designerly about design is to determine the best form for things”

@camerontw

https://www.linkedin.com/pulse/service-design-social-complexity-cameron-tonkinwise-h8tzc

“Something that is not quite a relationship, or one that is quite asymmetrical, is authority. Someone will do something for someone who they feel has power or status. You may feel compelled to help someone in order to avoid their doing violence to you. However, this kind of authority through current threat is not very effective. The kind of help you get from someone with a weapon trained on them is rarely high quality [..]. Authority works best when it is recognised without threats”
@camerontw
If you figure out where to sign up for the March 14 Complexity Lounge (with @camerontw ), lmk :)
@RuthMalan @camerontw Going to Meetup it says there are no events planned... hmmm
@RuthMalan The complexity lounge people are apparently putting details out tomorrow. It is actually the 17th.