Once again, I regret to inform you that Ben Thompson is wrong about monopolies.

https://www.ianbetteridge.com/the-fundamental-error-that-doesnt-exist/

The fundamental error that doesn't exist

Ben Thompson, Another Viral AI Doomer Article, The Fundamental Error, DoorDash’s AI Advantages: What is notable about this assertion is the total denial of any positive reason for DoorDash to exist and to be so successful. There is no awareness that DoorDash provided a massive consumer benefit (restaurant food

Ian Betteridge
@ianbetteridge Excellent piece. Ironically, Ben’s own “aggregation theory” explains well how these “aggregators” like Doordash and Google end up controlling demand and gaining power as middlemen between suppliers.
@njr It continues to confuse me why he doesn't get this, or what the limits are that he puts on actions from a monopoly. If you win a monopoly (fair and square) does that give you carte blanche *forever* to extract value from having done so? Is there *any* onus on the company to keep delivering value at the same level? If not, what level is it before it's abusing its monopoly power?

@ianbetteridge It is odd.

Similarly, I can understand why he thinks advertising and ad-supported services and targeting are good, especially for small businesses, (even though I’m less keen) but I don’t understand how he’s so blind to/blasé about the negative effects of surveillance capitalism, as exemplified by Facebook.

@njr @ianbetteridge you're assuming he thinks those effects should be described as negative.