Brian HartgenFeb 26
So I have an interesting issue here with L's phone. She is using an iPhone SE model.
Her dexterity with one hand is not very good. It requires Touch ID to unlock it, or a passcode, none of which she can now use. We have tried to calibrate Touch ID a number of times and it no longer seems to be very reliable.
Fortunately despite not being able to unlock it she can call me using Siri.
What options do we have for unlocking the phone?
1. Can the passcode be removed? I know there are security issues there but can it be disabled entirely?
2. Can I get a keyboard with large numeric keys so at least it could be unlocked?
3. Failing that, I could try to swap the phone out for a model with Face ID, which may or may not work.
Thanks.
Show threadRobin FrostFeb 26
@brian_hartgen I'm no expert but once unlocked you can then disable use of the pass code and I can't think of any features that will become unavailable to her beyond Apple Pay and wallet which I suspect she doesn't use.
Show threadBrian HartgenFeb 26
@robini71 I will try disabling it and see what happens. Thanks.
Show threadRobin FrostFeb 26
@brian_hartgen Yes sir glad to help if I can.
Show threadBrian HartgenFeb 26
@robini71 Robin, I've tried it on my phone, and that does work. So I can do that for her tomorrow.
Show threadRobin Frost
@brian_hartgen Ooh squee yay I'm ever so glad I'd hated to have given you incorrect information. Yay yay yay.
Feb 26 at 3:40pmWeb