Hyatt Announces Award Chart Changes: A Slap in the Face to Loyal Members

Loyalty programs are supposed to reward the people who stick around. You give a company your business, your nights in hotel beds, your credit card swipes, and in return you get something that feels valuable. For years, the World of Hyatt program stood out as one of the best in the travel world. Points were valuable, redemptions were predictable, and the award chart made planning trips almost scientific. Now Hyatt has published changes to its award chart, and for many travelers it feels like […]

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