Jason LefkowitzI occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spent their entire waking lives marinating in it
SamuelJohnson@jalefkowit 100%. My worst ever support call was one from my elderly mother complaining her iPad was displaying "a cigar in a wine glass" that wouldn't go away. WTF?
2 hour drive later: it was Siri. Activated by a software update done by a "helpful" nephew she had promised not to give access. Long press invoked it. She had a tremor so all presses were long (no adjustment possible). Only funny side: Siri messages reprimanding her for bad language.
Dented her confidence hugely.
Thanks Apple.
Lukas Parker