What a great story.

Scammers accessed Age pensioner Ian Williams’ debit card details & withdrew $1,338, which is 5.5% of his annual income. He provided proof to his bank (NAB) but they did not accept responsibility or refund his money.

So he sued the bank - on his own, without legal representation - for 5.5% of their annual profit. That’s $379,005,000.

The bank did not respond to the case. He won.

On appeal to the Supreme Court the case was dismissed on technicalities & Mr Williams ordered to pay the bank’s legal costs.

Only after the story was widely publicised did the bank do what they should have done from the start: refund Mr Williams’ $1,338 & offer him an apology. They also waived their claim to costs.

Dragged kicking & screaming to basic ethical business practice. It’s a good look, NAB. We see you.

#bank #scam #megaprofit #NationalAustraliaBank

https://www.abc.net.au/news/2026-02-22/ian-williams-on-why-he-sued-nab-bank/106093720?utm_source=abc_news_app&utm_medium=content_shared&utm_campaign=abc_news_app&utm_content=other