John SiracusaFeb 8

I remember when I used the feedback mechanism built into the Slack app on macOS to submit a bug report, and someone from Slack got back to be promptly to acknowledge the problem and ask for some more detail. Then the bug was fixed a few days later. This was many years ago.

Today, I can't even find the feedback feature in the Slack app. It's easy to blame Salesforce for this—and I do, because it's also probably correct. (That, and the usual transition from "scrappy startup" to "big company.")

Show threadMachielFeb 8
@siracusa could be worse: I’m using teams at work😭😭😭😭😭
Show threadAnthony ArblasterFeb 8
@vmachiel @siracusa
My favorite is when it asks for my feedback, finishing with “would you recommend Teams to a friend or colleague?”.
No. Because friends don’t let friends use Microsoft Teams.
Show threadMachielFeb 8
@aarblaster everybody that uses teams is forced to do so
Show threadJanFeb 8
@vmachiel @aarblaster at my old job we had both Teams and Mattermost and there were really people who preferred Teams 🫣
Show threadJan
@vmachiel @aarblaster the IT dept wanted to get rid of Mattermost because they didn't want to have the burden of managing it.
Fortunately for me some of our customers required communication on self hosted servers only so we *had* to keep MM 😅
Feb 8 at 7:47pmWeb