I don’t have any kind of authority or special access here but “I need help”, or “it doesn’t work”, or “there’s an error” are usually useless pieces of information if not followed by details about what you need help with, what the error is, what your specs are, what were you trying to do…

The best a person with good intentions can do after your inquiry is ask “What do you need help with?” and maybe post a link to some FAQ.

Do yourself and others a favor and help others help you by giving more information about what you need help with.