POV: you're a state agency serving the disabled. it's not uncommon for Deaf & hard-of-hearing people to access your services. Nobody who works shifts at the front desk can sign. What should you do to improve access?
a. teach the 8 clerical staff basic sign for when they are at the front desk. cost ~$150per person.
b. continue having clients use paper & pencil and lip-read to communicate
c. spend over $3000 on UbiDuo technology to "eliminate bluffing, frustration and Communiphobia"


