RE: https://mastodon.scot/@mattgemmell/115996329653867959

Great writeup. I think people just need go start accepting that the company they loved doesn’t exist anymore.

its like with the Ship of Theseus. If you replace all the parts (the people), is it still the same ship?

@obrhoff @marcoarment @mattgemmell Apple switched from deriving their profits from delivering customer delight to using leverage of having existing customers to charge access for those. It‘s a bit like advertising but with a hardware margin on top.
@obrhoff @marcoarment @mattgemmell services revenue will continue for a long time even when delight is gone. Lock in makes sure of that.