brought low by the painful stupidity of a tech support person who wanted to argue with me that it was megawatts and not megabits.
@TheEddieShow I get good results connecting to a fairly intelligent human by saying I want to cancel my service. And, if you are unable to understand the individual's accent you can ask to talk to someone who speaks American English.
Yeah, enshittification is a synonym for maximizing profits at customer's expense.