via Hackernews. It really is comical the lengths to which companies will go to avoid being contacted by their customers.

What the fuck is a ‘fuck off contact page?’

"A “fuck off contact page” is what a company throws together when they actually don’t want anyone to contact them at all. They are usually found on the websites of million or billion dollar companies, likely Software-as-a-service (SaaS) companies that are trying to reduce the amount of money they spend on support by carefully hiding the real support channels behind login walls. These companies tend to offer multiple tiers of support, with enterprise customers having a customer success manager who they can call on this ancient device we call phones, whereas the lower-paying customers may have to wrangle various in-app ticket mechanisms. If you solve your own problem by reading the knowledge base, then this is a win for the company. They don’t want to hear from you, they want you to fuck off."

https://www.nicchan.me/blog/the-f-off-contact-page/

The f*** off contact page - Nic Chan

How to get people to NOT contact you

@briankrebs
Also emails from companies you are a customer of for a contract that are no-replay.

IMO no-reply emails to someone that has an account with address, phone number and has bought or rented stuff is immoral and should be illegal.

Contacting any corporate / transnational type company is nearly impossible.

Even many government agencies are guilty. A phone number may have a half hour to one hour queue.

See https://xkcd.com/806/ or https://m.xkcd.com/806/

Tech Support

xkcd