Businesses across India continue to demand phone numbers or email IDs before issuing a simple bill, even though the law does not require it. Our campaign, Bill Do, Number No, highlights how this practice undermines your privacy and goes against the Consumer Protection Act, 2019 and the DPDP Act, 2023.

Our community survey shows that both major retail chains and local stores routinely pressure customers for personal data. Have you experienced this too? Tell us in the comments.