Lessons, living with parents with dementia: when an app on their phone spontaneously changes it's icon, it's a fucking disaster.
Some Google engineer launched a feature that got them a promotion and now my mom can't use her phone anymore. Silicon Valley is incapable of imagining a user who isn't a 27 year old white man.
While I'm on this rant: The Google Phone app is horrible for seniors. Good alternatives (BIG Phone For Seniors) exist, but switching to them locks them out of the bunch of critical security features (spam and scam filtering) that could be decoupled from Google's phone app, but aren't.
It makes me so angry how hostile the tech world is to seniors.
jmjm
RealGene ☣️