eviljonny

Who in their right mind has complexity requirements on your username!

This is total madness.

Also a new site, developed in the last year or two, and it has pasting disabled, so people using a password manager can go to heck

Dec 2 at 3:50pmWeb
Show threadeviljonnyDec 2
I mean look at this madness!!!!
Show threadeviljonnyDec 2

In the migration from one pension provider to another they haven't:

* Migrated any of the previous benefit statements
* Migrated the death beneficiaries
* Emailed or written to anyone at the email address or postal address they were registered with (so if you're an employee who left how would you ever know)

Apparently they will do better comms next year, but given the size of the userbase some people will have died and had no death beneficiary named

Show threadeviljonnyDec 2

The accuracy:

Pension service history:

3 years, 516 days

erm what?

Show threadeviljonnyDec 2

Amazing terms and conditions include:
```
If you need to contact us regarding use of our Site include log-in issues, please call us on [insert contact number] (or [+44 insert contact number] if calling from overseas).
```

ah yes, that classic phone number [insert contact number]

Show threadbenDec 2

@eviljonny I find it very annoying to even be asked to create a username for most services. Very few of the places that do so are actually intended for it to be public, so why does it matter? Just use my email as the unique identifier and my actual name for display.

(Tangential pet peeve: when they derive the display name from the email address and I’ve used plus-addressing.)

Show threadKerrDec 2
@eviljonny “Three security questions” Aaaaarrrrggggghhhhhh!!!!!